General Terms and Conditions of Sale

The present conditions of sale are concluded on the one hand by the online shop "Posturoshop" and on the other hand, by any natural or legal person wishing to make a purchase via the website "www.posturoshop.com".

Subject

These conditions of sale aim to define the contractual relationship between the online shop "Posturoshop" and the buyer, and the conditions applicable to any purchase made through the merchant site "Posturoshop", whether the buyer is a professional or consumer. The acquisition of a good or a service through this site implies unreserved acceptance by the buyer of these conditions of sale. These conditions of sale shall prevail over any other general or specific conditions not expressly approved by the online shop "Posturoshop", which reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the website at the date of the order placed by the buyer.

Characteristics of the goods and services offered

The products and services offered are those listed in the catalogue published on the website "www.posturoshop.com" of the Kinépod laboratory. These products and services are offered within the limits of available stocks. Each product is accompanied by a description prepared by the supplier. The photographs in the catalogue are as accurate as possible but cannot ensure a perfect similarity with the product offered, particularly in terms of colours.

Prices

The prices shown in the catalogue are prices inclusive of VAT in euros (€), taking into account the VAT applicable on the day of the order; any change in the rate may be reflected in the price of the products or services. The online shop "Posturoshop" reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the website catalogue on the day of the order will be the only one applicable to the buyer (provided, however, that no computer error occurs indicating a price very far from the one indicated in the catalogue). The prices indicated include the costs of order processing, transport and delivery insofar as they take place in the geographical areas provided for below.

Delivery

The online sale of products presented on the site is reserved for buyers who reside in France, in the European Union, and outside the European Union and for deliveries required in these geographical areas with the applicable delivery charges.

Orders

The buyer who wishes to acquire a product or a service must

- give his customer number if he has one, or his identifiers,

- fill in the identification form (complete all the required fields),

- check all the references of the products or services chosen, as well as the quantities,

- validate the order and make the payment in accordance with the conditions provided,

- confirm the order and proceed with payment.

Confirmation of the order implies acceptance of these terms and conditions of sale, acknowledgement of having full knowledge of them and waiver of the right to invoke one's own terms and conditions of purchase or other conditions.

All the data provided and the recorded confirmation will be considered as proof of the transaction; the confirmation will be considered as a signature and acceptance of the operations carried out. The online shop "Posturoshop" will confirm the registered order by electronic mail (e-mail address).

Withdrawal

Buyers, non-professional individuals, have a withdrawal period of fourteen days from the date of delivery of their order to return the product to the seller, for exchange or refund without penalty, except for transport costs (fully charged to the customer). However, any returned product must be in its original packaging and not have been used (article L 121-6 of the French Consumer Code). For reasons of hygiene and health, oral orthoses and oral activators cannot be returned after purchase. To help you choose the most suitable model, a guide is included in the description of each product. If this document does not help you make your choice, please contact us by e-mail (secretariat@posturoshop.com) or by telephone (00352 26 12 38 96).

Shipping (customs)

In the event that import fees (via customs) are claimed from the customer following an order shipped outside the European Union, the online shop "Posturoshop" cannot be held responsible, and therefore cannot pay these fees on behalf of the customer.

Terms of payment

Payment is due at the time of ordering.

Payments made by credit card are secure; the data is encrypted during the transaction.

The buyer's account will only be debited for the amount of the products sent and the shipping costs.

Archiving

The online shop "Posturoshop" will archive invoices on a reliable and secure medium, constituting a true copy in accordance with the provisions of the Civil Code.

The computerised registers of the online shop "Posturoshop" will be considered by the parties as proof of communications, orders, payments and transactions between the parties.

Settlement of disputes

The present online sales conditions are subject to Luxembourg law.

In the event of a dispute, jurisdiction is attributed to the competent courts of Luxembourg, notwithstanding multiple defendants or the introduction of third parties.